%0 Generic %A Aldred, Wen Yang LAU %A TAN, Eileen Yi Lin %A LEE, Jo Xin %A LIM, Joshua Thiow Ern %A LEE, Shu Wei %A DIMIAN, Adel Fawzi %A ISHAK, Yuyun Wirawati %A ONG, Vincent %D 2015 %T Data from: Improve Space and Manpower Utilisation %U https://researchdata.smu.edu.sg/articles/dataset/Data_from_Improve_Space_and_Manpower_Utilisation/12062745 %R 10.25440/smu.12062745.v1 %2 https://researchdata.smu.edu.sg/ndownloader/files/22173909 %K seat hogging %K space utilisation %K manpower use %K academic libraries %K library usage %K Library and Information Studies not elsewhere classified %X

The Excel file included the data collected on the space and manpower utilisation for the seat hogging problem in the [Li Ka Shing] Library over the period February to March 2015. The analysis done included, Cause and Effect, Failure Modes and Effects Analysis, Multiple Variables, Pugh Matrix, etc.

Poster abstract: From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.

Related Publication: Lau, Aldred, Tan, Eileen, Lee, Jo Xin, Lim, Joshua, Lee, Shu Wei, et al. (2015, April). Improve Space and Manpower Utilisation. Poster presented at Singapore Management University, Singapore. http://ink.library.smu.edu.sg/library_research/55/

%I SMU Research Data Repository (RDR)