Aldred, Wen Yang LAU TAN, Eileen Yi Lin LEE, Jo Xin LIM, Joshua Thiow Ern LEE, Shu Wei DIMIAN, Adel Fawzi ISHAK, Yuyun Wirawati ONG, Vincent Data from: Improve Space and Manpower Utilisation <p>The Excel file included the data collected on the space and manpower utilisation for the seat hogging problem in the [Li Ka Shing] Library over the period February to March 2015. The analysis done included, Cause and Effect, Failure Modes and Effects Analysis, Multiple Variables, Pugh Matrix, etc.</p> <p>Poster abstract: From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.</p><p>Related Publication: Lau, Aldred, Tan, Eileen, Lee, Jo Xin, Lim, Joshua, Lee, Shu Wei, et al. (2015, April). Improve Space and Manpower Utilisation. Poster presented at Singapore Management University, Singapore. <a href="http://ink.library.smu.edu.sg/library_research/55/" target="_blank">http://ink.library.smu.edu.sg/library_research/55/</a></p> seat hogging;space utilisation;manpower use;academic libraries;library usage;Library and Information Studies not elsewhere classified 2015-04-01
    https://researchdata.smu.edu.sg/articles/dataset/Data_from_Improve_Space_and_Manpower_Utilisation/12062745
10.25440/smu.12062745.v1